1. Introduction
Welcome to Odeodra Customs ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information from you:
- Personal Identifiable Information (PII): Name, phone number (07903486575), and email (nilesh@odeodracustoms.co.uk).
- Payment Information: If you make a purchase, we may collect billing details (handled securely through third-party payment processors).
- Technical Data: IP address, device type, browser type, and usage data when you visit our website.
- Communication Data: Any information provided when contacting us via phone, email, or forms.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services.
- To process payments and transactions.
- To respond to inquiries and customer support requests.
- To send updates, promotions, and service-related communications.
- To improve our website and customer experience.
- To comply with legal obligations.
4. Data Sharing & Security
- We do not sell, rent, or trade your personal information.
- We may share data with trusted third-party service providers (e.g., payment processors, email services) only as necessary.
- We take reasonable security measures to protect your data from unauthorized access.
5. Cookies & Tracking Technologies
Our website may use cookies and tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie settings in your browser.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request a copy of the data we hold about you.
To exercise your rights, contact us at nilesh@odeodracustoms.co.uk or call 07903486575.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Odeodra Customs
📧 Email: nilesh@odeodracustoms.co.uk
📞 Phone: 07903486575